Refund Policy
NFit USA Return and Refund Policy
At NFit USA, we’re committed to ensuring that you have a great experience with our products. Here’s how we handle returns and refunds:
1. Eligibility for Returns:
- Returns must be requested within 7 days of delivery (due to the perishable nature of our products).
- Products must be unopened, unused, and in their original condition to be eligible for a refund or exchange.
2. Free Shipping Policy:
- Orders that qualify for free shipping will retain this benefit only if the purchase is completed.
- If an item is returned, the original shipping cost, including the cost of returning the package to us, will be deducted from the refund amount.
3. Mid-Delivery Cancellations:
- If the customer cancels the order during transit or refuses delivery, they will be charged for both outbound and return shipping fees.
- If the delivery issue is caused by delays, errors, or mishandling by our delivery partners, we will cover the shipping charges and ensure you receive a replacement or a full refund.
4. Damaged or Incorrect Items:
- If you receive a damaged or incorrect item, send us a message via our website www.nfitusa.com or at sales@nfitusa.com, and we’ll take care of the exchange at no cost to you.
5. Refund Processing:
- Refunds are processed within 5–7 business days after receiving the returned item or confirming the issue.
